A sales chatbot that doesn't lose the customer between "interesting" and "I'll buy it"
An AI bot for a sales manager holds a conversation with the customer, clarifies their need and budget, updates the CRM record, and follows up while the manager is busy with other deals.
More gets lost between the first message and the deal than it seems
A sales manager physically can’t give twenty conversations the same level of attention at once. Someone wrote outside business hours and didn’t get a timely reply. Someone asked the price, heard it, and disappeared, because nobody followed up two days later. Someone is interested but not ready to buy right now, and spending as much time on them as on a hot lead isn’t worth it.
A sales bot on Telegram and the website takes on exactly this part: first contact, clarifying questions, and follow-ups, while a manager steps in once the customer is ready to talk deal details.
What the bot does at every stage of the funnel
A sales bot on Telegram
Holds a conversation with the customer in the messenger, answers product questions, and suggests the next step.
A sales chatbot on the website
The same logic works in a website widget - the conversation can start in one channel and continue in another.
AI CRM updates
Every conversation is automatically reflected in the customer's record: what they asked, what stage they're at, what to reply next.
An AI helper bot for the sales manager
Prepares a short customer summary for the manager before a call or meeting, so they don't have to scroll back through the whole conversation.
Clarifying the need and budget
The bot asks the questions a manager usually asks at the start of a conversation, and passes along an already complete customer profile.
Follow-ups with no manager involved
If a customer goes quiet after the first contact, the bot follows up on its own after a set interval of time.
Order of work
Setup starts with reviewing your current funnel: how many stages there are, what the manager asks at the start, and at what point customers usually “drop off”. Based on that, we build the conversation scenario and the logic for sending data into an AI CRM – either your current system, or a new lightweight one if you don’t have one yet. The bot is then tested on real conversations rather than ideal examples, and only after that is it connected to the live channel. For the first one to two weeks after launch, the scenario is fine-tuned based on customers’ actual questions.
What's usually taken alongside AI sales
AI reception is often launched together with these scenarios – take a look, a combination might suit you better.
If, alongside running sales, you also need a regular funnel summary for a department head.
AI lead qualification
A narrower scenario, if you don't need the whole funnel, just an assessment of how ready a customer is to buy.
An extended way of working with a CRM: not just deals, but general customer records and reminders too.
What stands behind the name IntegraBAS in this service
- On the market since early 2025, and the AI sales line grew out of hands-on CRM and accounting system integration work – we understand what a customer record needs to look like for a manager to actually work with it comfortably, not just “so the data lands somewhere”.
- In our view, AI CRM isn’t a separate system replacing your current one, but an automation layer on top of it, or a lightweight setup if you don’t have a CRM yet.
- An AI helper bot for a sales manager is built around how your sales team actually works, not a generic “cold sales” script.
Questions about AI reception
Describe how many stages you have from first contact to the deal, and where customers most often drop off. We’ll suggest a bot configuration for your funnel and work out the timeline.
AI sales: a sales chatbot that guides the customer to a deal
A sales team rarely loses customers because of a bad product. More often it comes down to response speed and what happens between the first message and the moment the customer is ready to buy: someone didn’t get a reply in the evening, someone learned the price and disappeared with no one following up. A sales bot on Telegram and the website closes exactly this gap.
Sales chatbot and a live manager: who does what
The split is simple. The bot takes on the first contact, clarifying questions about need and budget, and follow-ups if the customer goes quiet. A manager steps in once the conversation reaches specifics: pricing, terms, deal details. This split doesn’t remove the manager from the process – it frees them from the routine part of the conversation that’s the same for most customers.
How this connects to AI CRM
Every conversation the bot holds needs to land somewhere, otherwise the information simply disappears after the chat ends. AI CRM in this scenario isn’t necessarily a new system, but the logic by which data from the conversation automatically turns into an updated customer record: what they asked, what stage they’re at, what to reply next. If a CRM is already in place, the bot connects to it. If not, a lightweight tracking setup can be built for the specific task.
What the manager gets
An AI bot for a sales manager not only holds the conversation with the customer, but also prepares a short summary for the manager before a call or meeting, so they don’t have to scroll back through the whole conversation. This is especially noticeable when a manager is juggling several deals at different stages at once: instead of scrolling through message history, they get ready-made context.
If you want to figure out what fits your funnel, describe it in the inquiry on this page – we’ll break down the stages and suggest where to start.