Loyalty and discount system via Telegram bot
The loyalty and discount system via Telegram bot is a way to connect customers, bonus programs, and accounting in BAS or 1C into a single system. Customer registration, bonus accumulation, discount usage, and transaction confirmation take place via Telegram, and all data is automatically saved in the accounting database.
The customer interacts with the bot, and the company manages the loyalty program directly from 1C. No third-party services or manual data transfer required.
Estimated cost: 6 000 ₴
What is included in the integration of the Telegram bot with 1C and BAS
We are setting up not just a bot, but a full-fledged connection between the accounting system and the customer interface:
Such a Telegram bot for 1C becomes part of the internal accounting logic, rather than a separate tool.
How the bot and 1C work in one system
Once connected, the bot is directly linked to your database. When a customer registers, their data is immediately sent to BAS / 1C. When bonuses are accrued, the information is recorded in the accounting system, and when they are debited, a confirmation mechanism can be used to eliminate errors and abuse.
As a result, the bot and 1C work as a single mechanism.
Telegram becomes a convenient interface for the customer, while all logic, calculations, and control remain in the company’s accounting system.
Advantages of the loyalty system via Telegram bot and 1C
Why does a business need a Telegram bot connected to 1C?
It is important for customers to feel that they are being paid attention to. Bonuses, personal discounts, and savings have long been part of the competitive struggle. But when a loyalty program is run separately from accounting, complications arise: data diverges, errors appear, and employees spend time checking. Sound familiar?
The Telegram bot for 1C solves this problem at the architectural level. The bot becomes the interface for the customer, and the entire loyalty system works within BAS or 1C. This means that bonus accrual, card creation, write-off control, and transaction history are all in a single database. Businesses gain transparency, and customers gain convenience!
How integrating the bot into 1C helps control the bonus system
When the bot is integrated into 1C, the company no longer depends on third-party loyalty services. All rules are set in the accounting system, and Telegram only transmits and displays data to the customer.
- The customer registers through the bot, and their data immediately appears in the database;
- The system automatically creates a bonus card and links it to the customer;
- Accruals and write-offs are recorded in 1C or BAS documents.
As a result, the 1C auto-informer Telegram bot does not just show the balance, but becomes part of the managed business process.
What the company gets after implementation
The loyalty program ceases to be a separate story and becomes a sales management tool. The manager sees how many bonuses have been accrued, how often customers use discounts, and which promotions work best. All this is in the familiar accounting system.
In addition, the workload on employees is reduced. They do not need to manually check bonus balances or transaction history. The system itself controls the rules, and confirmation of write-offs via the bot adds an extra level of security.
When is a Telegram bot for 1C particularly relevant?
This solution is well suited for retail chains, online stores, service companies, and any business where repeat sales are important. If you already use 1C or BAS, adding a Telegram bot allows you to expand the capabilities of the system without complicating accounting.
As a result, the 1C Telegram bot becomes a link between the customer and the accounting system. The bonus program works automatically, data is not lost, and the business gets a customer retention tool that is built right into its digital infrastructure.